Responsible Gaming

1. Gambling problems are associated with poor mental health and can result in depression, anxiety, and suicidal thoughts. They can affect family relationships, work, education, and lead to bankruptcy or crime.

Gambling should be an enjoyable pastime—not a way to make money. We care about our customers and work hard to ensure a safe and reliable experience free from harm.

2. We do not permit underage gambling (under 18). Our products are not advertised to minors or mentally vulnerable individuals, and our marketing avoids targeting these groups.

3. If you share your device with minors, ensure they cannot access your login details or financial information. You may use parental control software such as NetNanny or Cyber Patrol to help manage access.

4. We regularly verify our users’ age to ensure they meet the legal requirements:

• When verification fails, additional information is requested to confirm the player is of legal age.
• Access to accounts may be limited and funds frozen until verified.
• The legal gambling age depends on local laws (typically 18+).
• Users are responsible for registering legally on CaptainsBet.

5. Our advertising campaigns are honest and never mislead users. Players are informed about both risks and potential rewards. Spending is not encouraged beyond reasonable limits.

Test yourself with these questions:

• Is your spending out of control?
• Have you borrowed or stolen money to gamble?
• Are you neglecting family or friends?
• Do criticisms about gambling irritate you?
• Have you lost interest in hobbies?
• Do you feel depressed or have suicidal thoughts due to losses?
• Have you lied about your gambling time or expenses?

If you answered “Yes” to most, you may be experiencing gambling-related harm.

6. It’s never too late to take action. We support responsible play. Consider these tips:

• Don’t treat gambling as your income source.
• Set and stick to time and money limits.
• Only gamble what you can afford to lose.
• Don’t chase losses.
• Avoid gambling when intoxicated or feeling low.

7. We offer voluntary self-exclusion. You may close your account or restrict activity for at least 6 months. After the period ends, you may contact customer support to resume play.

You can also request betting limits. Changes take effect 24 hours after the latest update.

8. During exclusion, do not attempt to open a new account. We are not liable for any losses if you gamble under a different name or email.